Care Alert Smart Dialler

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The Care Alert Smart Dialler is a personal alert system ensuring contact with people or triple zero in an emergency. In the event of needing help and being unable to make that vital call, the Care Alert Smart Dialler is activated by a waterproof dual button safety pendant.  

Smart Dialler & Personal Alert System The emergency alert system incorporates a local in-house call button to attract attention within the home. When the buttons are squeezed the Smart Dialler will dial out to the first of five personally chosen numbers (a landline is required for normal operation). These may be family, friends, neighbours, carers or Triple zero. Our arrangement with triple zero is such that an ambulance will be sent to the address in the pre-recorded message.

This message can also contain the external key safe location and code to access the premises. When the first call from the medical alarm reaches the recipient, they hear name and address and key location (optional) and two way conversation can be established. Should the first call be answered by a message bank the Smart Dialler leaves the message that their loved one needed help and then immediately dials the next number held in memory because there was no ‘live’ answer. It continues to dial through the numbers stored until it is answered ‘live’.

The Care Alert is not only used as a Personal Safety Alarm but can be used as Personal Security Alarm or as a Personal Panic Alarm in the event of hearing intruders entering the home. Occupational Health and Safety regulations in the work place require employers to provide a safe work environment for their employees. In an emergency situation where the safety of an employee is at risk, the Care Alert Smart Dialler can be programmed to contact your own security personnel.

The personal alarm pendant can be attached to a necklace or wrist band, both of which are provided.

This Call Alert system is the most widely known Personal Emergency Response System in Australia and with No Monitoring Fees Ever, its popularity continues to rise.

NBN Connections What You Need To Do

When you have been advised that the NBN is available in your street, follow these three easy steps.

STEP 1. Register your address on the Medical Alarm Register

Call 1800 227 300 (9 am-5 pm AEST Mon-Fri) or visit

STEP 2. Call your preferred phone company or internet service provider.

Let them know you have a medical alarm.

Tell them you have a Care Alert and place your order for a landline phone service over the NBN.

Although no wiring changes are required to connect the Care Alert Smart Dialler to the NBN you may want to mention any other phone location changes you feel are necessary.

STEP 3. Test your Alarm

After the installation of NBN equipment at your premises, confirm that your alarm is working correctly by testing it as advised in the Care Alert Operation and Instruction Manual.

Note: You DO NOT need to contact Care Alert – the product has been tested and works with NBN